QA&TEST 2011 Conference
Continuous Quality Improvement using Root Cause Analysis by Ben Linders
A session I unfortunately did not actually attend to, but that I had an interesting discussion about with the presenter, was the conference closing presentation by Ben Linders called “Continuous Quality Improvement using Root Cause Analysis”. He claims that a team can accurately predict the number of bugs it is going to make during a sprint and he has developed a method to help reduce this number using root cause analysis. I found this a fascinating and somewhat controversial idea, I have yet to meet a developer (specially the ones in Agile projects) that can admit let alone predict they’re making bugs. But as I understood it works in a similar way as predicting velocity, you get more accurate as you go, using historic data from previous sprints. --Cirilo Wortel
The other conferences he commented on included:
- Automated Reliability Testing via hardware interfaces by Bryan Bakker
- Runaway Test Automation Projects by Michael Stahl
- Pushing the Boundaries of User Experience by Julien Harty
Source: http://blog.xebia.com/2011/11/02/qatest-2011-conference-impression/






Comments
Ben Linders replied on Fri, 2011/11/04 - 5:12pm
It's about defects that customers find, which should have been found earlier. Or shouldn't be made at all, by analyzing them, learning what went wrong, and taking action to prevent similar ones in the future. That was the subject of my keynote at QA&Test 2011 on Root Cause Analysis, see http://www.benlinders.com/2011/business-reason-for-root-cause-analysis/.