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I was previously the Technical Director for EVE Online at CCP Games in Iceland. Before that, I worked as a Senior Technical Artist at BioWare Austin on Star Wars: The Old Republic. I am the author of Practical Programming in Autodesk Maya. I also founded www.tech-artists.org. Rob is a DZone MVB and is not an employee of DZone and has posted 47 posts at DZone. You can read more from them at their website. View Full User Profile

Results Are Not the Point, Follow Up

06.02.2014
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In response to a previous post explaining the phrase “Results are not the point“, commenter RenRen Gabás says:

Both approaches have their own place. It’s easy to see why Toyota/Lean works well with manufacturing and operations. Continuous service and operations needs continual improvements. However, there are times when you need to forget all about process and workflow in order to break new ground. I would place breakthroughs in research and product development right in the Danny category.

Unfortunately, history (and logic) shows that Jess (continuous improvement) is still going to out-innovate Danny (gets drunk and makes stuff) and come up with far more breakthroughs.

  • Exhibit A: The Prius (first successful hybrid car) and Lexus (Toyota’s first luxury line) demonstrate that continuous improvement is not limited to operations. These were successes of product development and marketing.
  • Exhibit B: Google, a company filled with innovation, research, products, and big ideas, is also a world leader in analytics and iteration! Who do you think their process most closely resembles?

Do not confuse the stifling bureaucracy of a large company to embody Jess, and the creative chaos of a startup to embody Danny. This is a fallacy. Large companies are more stifling, and startups are more creative. But this is due to intrinsic properties, not continuous improvement.

Another way of saying “results are not the point” is “do not trust your fortune to randomness.” I don’t know anyone who would disagree with that! Yet when we take the Danny approach, that is exactly what we are doing, no matter the nature of what we are working on.

Published at DZone with permission of Rob Galanakis, author and DZone MVB. (source)

(Note: Opinions expressed in this article and its replies are the opinions of their respective authors and not those of DZone, Inc.)

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