I am the founder and CEO of Data Geekery GmbH, located in Zurich, Switzerland. With our company, we have been selling database products and services around Java and SQL since 2013. Ever since my Master's studies at EPFL in 2006, I have been fascinated by the interaction of Java and SQL. Most of this experience I have obtained in the Swiss E-Banking field through various variants (JDBC, Hibernate, mostly with Oracle). I am happy to share this knowledge at various conferences, JUGs, in-house presentations and on our blog. Lukas is a DZone MVB and is not an employee of DZone and has posted 247 posts at DZone. You can read more from them at their website. View Full User Profile

Free Open Source with Commercial Support

12.17.2013
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Have you ever thought about “Free” Open Source with commercial support vs. commercial software? We have and we found that the following is true:

Free Open Source Software with commercial support

… is the best business model for companies selling services for very complex OSS software where customers might lack skilled personnel. This includes things like

The above systems can cause terrible pain to your productive environments when they crash. You want to have extremely skilled fire fighters ready when your system goes down. Some of the above systems have been said to be deliberately complex in order to be able to pursue this particular business model.

Commercial software or dual-licensed software

… is the best business model for companies selling very simple, easy to use software where customers do not rely on skilled personnel in the event of a crash. This is particularly true for

The above software are so easy to handle and to maintain, their vendors would hardly make any money with support. Granted, support is always included in the license fees. That’s just part of the service quality.

Published at DZone with permission of Lukas Eder, author and DZone MVB. (source)

(Note: Opinions expressed in this article and its replies are the opinions of their respective authors and not those of DZone, Inc.)